Lisa Chen
Deliver the difficult news of a termination to a good employee whose position is being eliminated due to restructuring.
Review the scenario details below. You can customize the Background, Issue, and Goal to practice different variations.
Lisa Chen is a marketing manager who's been with the company 4 years with good reviews. Her position is being eliminated due to restructuring.
She has no idea this is a termination meeting. She has a mortgage and young child. This is not about her performance.
Deliver the news with clarity and compassion. Be direct but humane. Address practical concerns about severance, insurance, and references.
Customize the scenario to match your real-world situations. Edit the Background to reflect your company's context, adjust the Issue to match common customer problems you face, and modify the Goal to focus on skills you want to develop.