Mark Davidson
Present a new process improvement idea to skeptical teammates who are resistant to change.
Review the scenario details below. You can customize the Background, Issue, and Goal to practice different variations.
You've developed an idea to streamline the weekly reporting process that could save the team 5 hours per week. You're presenting it to your team in an informal meeting.
Your colleague Mark has been doing reports the same way for 3 years and doesn't see why things need to change. He tends to dominate discussions.
Present your idea clearly, address concerns constructively, and build buy-in without steamrolling the skeptics. Aim to leave with at least a pilot agreement.
Customize the scenario to match your real-world situations. Edit the Background to reflect your company's context, adjust the Issue to match common customer problems you face, and modify the Goal to focus on skills you want to develop.