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Sam Parker
LeadershipIntermediate10-15 min

Leadership - Giving Constructive Feedback

Sam Parker

Deliver difficult but necessary feedback to a high performer who has a blind spot affecting team dynamics.

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Scenario Briefing

Review the scenario details below. You can customize the Background, Issue, and Goal to practice different variations.

Background

Sam is your top performer who delivers great results but has been dismissive of junior team members' ideas in meetings, damaging team morale.

Issue

Sam doesn't see the problem — they think they're just being direct and efficient. They may become defensive as they're used to praise.

Goal

Deliver feedback that helps Sam understand the impact of their behavior without damaging the relationship or their motivation.

What You'll Be Evaluated On

  • Started with genuine acknowledgment of strengths
  • Used specific examples, not generalities
  • Described behavior and impact separately
  • Asked for their perspective
  • Didn't back down when met with defensiveness
  • Framed as growth opportunity, not punishment
  • Connected feedback to their goals
  • Agreed on specific next steps

💡 Pro Tip

Customize the scenario to match your real-world situations. Edit the Background to reflect your company's context, adjust the Issue to match common customer problems you face, and modify the Goal to focus on skills you want to develop.